WHAT INFORMATION DO WE GATHER?
We gather personal data, which refers to any details that can identify an individual. This excludes anonymized data where identities have been removed. The personal information we collect and store includes, but is not limited to, the following:
- Title
- Full name
- Date of birth
- Gender
- Email address
- Contact phone number(s)
- Billing and delivery addresses
- Bank account and payment card details
- Transaction data such as purchase information and payment specifics
- Technical data like IP address, login information, and device settings
- Interests, preferences, and data on website usage
- Interactions with us, such as contacting our Customer Services Team (calls may be recorded) or website visits
- Personal information shared on social media
- Information provided in reviews or survey responses
- Attendance at events (including travel preferences)
- Data from cookies, including device information used for purchases (please refer to our separate Cookies Policy)
We may also utilize and share aggregated data, derived from personal data but processed in a way that anonymizes or combines it with other data, making it non-personal under the law.
While using our site, we do not collect any sensitive personal data about you (including race, ethnicity, beliefs, sexual orientation, political views, union membership, health information, genetic or biometric data, criminal convictions, or offenses). However, if you utilize our in-store piercing service, we will collect health data classified as sensitive. Your consent to collect and store this data will be obtained during your piercing appointment.